Returns & Exchanges

At Metro Hobbies, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund will be handled with the utmost care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.

• 3.
  Label and Post

  Print the prepaid shipping label provided via email, secure it to your parcel, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or store credit within 5 to 7 business days.